At Latyton Home Care Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application ("App") or visit our website ("Website"). By accessing or using our App and Website, you agree to the practices described in this policy.
- Information We Collect:
1.1. Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our App or Website. This includes your name, email address, phone number, and any other information you choose to share.
1.2. Usage Information: We may automatically collect certain information about how you use our App and Website. This may include IP addresses, device type, browser type, operating system, and usage patterns. We use this information to analyze trends, administer the App and Website, and track users' movements for statistical purposes.
- Use of Information:
2.1. Providing Services: We use the information we collect to provide you with the services you request, such as technical support and assistance.
2.2. Communication: We may use your contact information to respond to your inquiries, provide updates about our services, and send important notices regarding changes to our policies or terms.
2.3. Marketing: With your consent, we may use your email address and phone number to send you promotional materials and information about our products, services, and special offers. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
2.4. Improving User Experience: We use the collected data to improve our App and Website, analyze user behavior, and enhance our services' performance and features.
- Disclosure of Information:
3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hosting, technical support, and marketing.
3.2. Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property, or those of others.
- Data Security:
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
- Your Choices:
5.1. Access and Update: You may access, update, or correct your personal information by contacting us through the provided contact details.
5.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in the marketing emails or contacting us directly.
- Data Safety and Removal Request Clause:
At Latyton Home Care Solutions, we prioritize the safety and security of your data. We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, if you wish to request the removal of your information from our records, you can do so by following the steps outlined below:
6.1. Removal Request: To request the removal of your personal information from our App and Website, please send an email to our Data Protection Officer at [email address]. In your email, please include the following details:
- Your full name and contact information registered with us.
- A clear and specific request for the removal of your data.
- Any relevant details that can help us identify your data in our records.
6.2. Verification Process: For security purposes, we may need to verify your identity before proceeding with the data removal request. Our Data Protection Officer may contact you to confirm your identity and ensure that the request is legitimate.
6.3. Processing Time: Once your identity is verified, we will process your data removal request promptly. Please note that certain data retention obligations or legal requirements may prevent us from immediately deleting all of your data. In such cases, we will ensure that your information is securely archived and not used for any other purposes.
6.4. Confirmation of Removal: After your data is removed, we will send you a confirmation email, and you will no longer receive any further communications from us, except for essential service-related messages, if applicable.
6.5. Retention of Non-Personal Data: Please be aware that certain non-personal and anonymized data that does not identify you individually may still be retained for analytical and statistical purposes.
6.6. Third-Party Applications and Services: If you have provided your data to third-party applications or services integrated with our App or Website, you will need to contact them directly to request the removal of your information from their records.
6.7. Compliance with Laws: We will comply with all applicable laws and regulations regarding data privacy and protection while handling your data removal request.
- Contact Us:
If you have any questions, concerns, or inquiries about this Privacy Policy or our data practices, you may contact us at:
Phone: +91-7580998175 Email: Support@latyton.com, Contact@latyton.com Address: 1-1101, Earthcon Sanskriti, Greater Noida West, U.P- 201009.
- Changes to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Effective Date" at the top will indicate the most recent version.
Thank you for choosing Latyton Home Care Solutions. We are committed to maintaining the privacy and security of your information while providing you with exceptional service.